IT Support Specialist

Overview

The System Administrator is responsible for maintaining the computer systems, servers, and network infrastructure of a logistics company. This role ensures the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. The System Administrator will monitor, maintain, support, and optimize all networked software and associated operating systems.

Key Responsibilities:

System Maintenance and Support:

• Manage and maintain physical and virtual servers.
• Ensure system availability, functionality, and performance.
• Review system and application logs, and verify the completion of scheduled jobs such as backups.

Network Management:

• Configure and maintain network infrastructure, including routers, switches, and firewalls.
• Monitor network performance and troubleshoot issues to ensure network availability and reliability.
• Implement network security measures to protect data, software, and hardware.

Software and Hardware Management:

• Install, configure, test, and maintain operating systems, application software, and system management tools.
• Manage and monitor all installed systems and infrastructure.
• Proactively ensure the highest levels of systems and infrastructure availability.

Security Management:

• Implement and manage security tools, policies, and procedures.
• Perform regular security monitoring to identify any possible intrusions.
• Ensure the security of data, network access, and backup systems.

Technical Support:

• Provide technical support and guidance to users.
• Investigate and troubleshoot issues reported by users.
• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.

Backup and Recovery:

• Develop and implement data backup and disaster recovery plans.
• Ensure the successful completion of backups and perform regular data restoration tests.

Performance Management:

• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
• Maintain security, backup, and redundancy strategies.

Vendor Management:

• Liaise with vendors and other IT personnel for problem resolution.
• Evaluate and recommend new tools and technologies.

Compliance and Documentation:

• Maintain an inventory of hardware and software assets.
• Ensure compliance with company policies and industry regulations.
• Create, maintain, and enforce written policies and procedures regarding all IT operations.

Continuous Improvement:

• Research and recommend innovative approaches for system administration tasks.
• Identify approaches that leverage resources and provide economies of scale.

ONLY CANDIDATES FROM JALGAON SHOULD APPLY

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Shift:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 2 years (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)
• Marathi (Preferred)

Location:

• Jalgaon, Maharashtra (Required)

Work Location: In person