Bangalore, Karnataka, India
Information Technology
Full-Time
Jade Global
Overview
IT Support Specialist - End User Support (Hyderabad)0
Key Responsibilities
Key Responsibilities
- Provide technical support to end users for software, hardware, and network-related technical issues locally at Hyderabad Office.
- Install, configure, and troubleshoot computer systems, applications, printers, and peripheral devices.
- Assist with user account management, including password resets, access provisioning, and de-provisioning.
- Support users with Google Workspace, VPN, and other enterprise applications.
- Maintain accurate records of service requests and resolution details in the ticketing system.
- Ensure compliance with IT security policies and procedures while supporting end users.
- Assist in the setup of IT equipment and access for new hires and exit employees.
- Provide excellent customer service, ensuring timely and efficient resolution of issues.
- Ensure to maintain up to date IT Asset inventory
- 2-3 Years of experience in an IT support or end-user support role.
- Strong knowledge of Windows OS, Google Workspace, and common desktop applications.
- Experience with troubleshooting hardware, software, and basic knowledge of networks.
- Basic understanding of Active Directory and user management.
- Familiarity with remote support tools and ticketing systems
- Strong communication and interpersonal skills.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Relevant IT certification or equivalent qualification is a plus.
- Experience in supporting end users in a corporate environment & senior executives.
- Knowledge of ITIL processes and practices.
- Prior experience in an IT support role within a global or distributed team.
Similar Jobs
View All
15 Minutes ago
MTS II - Software Engineer
Information Technology
- 4 - 7 Yrs
- Pune
MAJOR RESPONSIBILITIES
• Design, implement, integrate, and verify software applications and tools using JavaScript, NodeJS, and C++.
• Enhance, optimize, and improve the efficiency and robustness of current software, with a particular focus on OSS ...
1 Day ago
Business Advisory Analyst
Information Technology
- Bangalore, Karnataka, India
Skill required: Banking Services - Core BankingDesignation: Business Advisory AnalystQualifications:BBA/BCom/Master of Business AdministrationYears of Experience:3 to 5 yearsAbout AccentureAccenture is a global professional services company with lea...
1 Day ago
Front End Developer
Information Technology
- Bangalore, Karnataka, India
Position Title: Front End DeveloperCompany: Johnson Controls (JCI)Location: BangaloreJob Summary: We are seeking a talented Front End Developer with 4-7 years of experience to join our dynamic team. The ideal candidate will have a strong background ...
1 Day ago
Database Engineer III (Big Data)
Information Technology
- Bangalore, Karnataka, India
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consume...
1 Day ago
Data Scientist Manager
Information Technology
- Bangalore, Karnataka, India
Job DescriptionLeads a team of people who design, develop and program methods, processes, and systems to consolidate and analyze unstructured, diverse “big data” sources to generate actionable insights and solutions for client services and product e...
1 Day ago
Data Scientist Manager
Information Technology
- Bangalore, Karnataka, India
Job DescriptionLeads a team of people who design, develop and program methods, processes, and systems to consolidate and analyze unstructured, diverse “big data” sources to generate actionable insights and solutions for client services and product e...
1 Day ago
Sr. QA Engineer
Information Technology
- Bangalore, Karnataka, India
Role Summary:Picarro is seeking an exceptional Sr. QA Engineer for functional testing of Picarro Analyzers. This role expects you to analyze requirements, create and execute test-plan, and record results in test-repo. This person is also expected to...
1 Day ago
C++ Graphics and Windowing System Software Engineer - Mir
Information Technology
- Bangalore, Karnataka, India
We build a high-performance, high-efficiency stack for window managers and display subsystems in C++, called Mir. We're growing the team and looking for new colleagues who share our passion for precision, performance and user experience.Our goal is ...
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in