Overview
· Addressing user s complaints pertaining to software application and guide them about functional aspect of the software and mobile application.
· Help clients for mobile application installation process and educate them for the utilisation.
· Having hands on experience about MS office.
· Follow up with clients to ensure their systems are functional
· Help to create user manual and functional document preparation
SKILLS REQUIRED:-
· Proven work experience as a Software support assistant.
· Proven experience as a help desk technician or other customer support role.
· Hands-on experience with Windows.
· Excellent problem-solving and multitasking skills.
· Customer-oriented attitude.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Shift:
- Day shift
Work Location: In person