Hyderabad, Telangana, India
Information Technology
Full-Time
Moustache
Overview
Skills:
Windows Troubleshooting, Network Configuration, Active Directory Management, Office 365 Support, Remote Desktop Solutions, VPN Setup and Maintenance, Customer Service Skills, Ticketing Systems like ServiceNow,
Job Title: IT Support Executive
Location: Mansarovar Riico, Jaipur
Job Type: Full-time
Job Summary
We are looking for a skilled IT Support Executive to manage and resolve all basic computer and laptop-related issues in our office. The ideal candidate will be responsible for maintaining the network, LAN, Tally server, software installations, password resets, and IT asset inventory.
Key Responsibilities
Technical Support & Troubleshooting:
Windows Troubleshooting, Network Configuration, Active Directory Management, Office 365 Support, Remote Desktop Solutions, VPN Setup and Maintenance, Customer Service Skills, Ticketing Systems like ServiceNow,
Job Title: IT Support Executive
Location: Mansarovar Riico, Jaipur
Job Type: Full-time
Job Summary
We are looking for a skilled IT Support Executive to manage and resolve all basic computer and laptop-related issues in our office. The ideal candidate will be responsible for maintaining the network, LAN, Tally server, software installations, password resets, and IT asset inventory.
Key Responsibilities
Technical Support & Troubleshooting:
- Diagnose and resolve hardware and software issues related to laptops, desktops, and printers.
- Install, update, and configure software applications, including Tally, MS Office, and other business tools.
- Reset and manage user passwords, access rights, and security settings.
- Provide technical assistance to employees on IT-related issues.
- Maintain and troubleshoot office LAN, Wi-Fi, and internet connectivity.
- Ensure smooth operation of the Tally server and other critical software servers.
- Coordinate with internet service providers (ISP) for network-related issues.
- Keep track of IT assets, including laptops, desktops, printers, and accessories.
- Maintain records of software licenses and ensure compliance with company policies.
- Recommend hardware and software upgrades as needed.
- Ensure system security and data protection protocols are followed.
- Assist in antivirus and firewall management.
- Support data backup and recovery procedures.
- Bachelor's degree in IT, Computer Science, or a related field (preferred).
- 2+ years of experience in IT support or a similar role.
- Knowledge of Windows OS, networking, and troubleshooting.
- Familiarity with Tally, Microsoft Office Suite, and system administration.
- Ability to manage and maintain IT inventory records.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Competitive salary and performance incentives.
- Opportunity to work with a dynamic team.
- Career growth and learning opportunities.
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