IT Support Executive

Overview

Job Title: IT Support Executive

Location: [Your Office Location]

CTC: ₹15,000 to ₹25,000 per month (Negotiable based on experience)

Job Overview:

We are looking for an IT Support Executive to manage and troubleshoot our daily hardware and networking issues, ensuring smooth operations across our 100+ employees. The ideal candidate will handle desktop/laptop maintenance, network troubleshooting, software installations, and basic IT support to minimize downtime and improve efficiency.

Key Responsibilities:

Troubleshoot and resolve hardware issues for desktops, laptops, and peripherals.

Diagnose and fix LAN, Wi-Fi, and internet connectivity problems across multiple fiber connections.

Install, update, and troubleshoot Windows OS, MS Office, and essential software.

Set up and manage Gmail accounts, email configurations, and basic IT security settings.

Manage and replace VGA, HDMI, LAN cables, and other IT accessories as needed.

Assist with basic networking tasks, such as router/modem troubleshooting, LAN switch checks, and IP configuration.

Provide support for printers, scanners, and other office peripherals.

Act as the first point of contact for quick IT fixes, reducing dependency on external AMC vendors for minor issues.

Maintain an updated IT asset inventory and ensure timely maintenance.

Ensure regular system updates and basic data backup procedures.

Required Skills & Experience:

1-2 years of experience in IT support, hardware troubleshooting, and networking.

Strong knowledge of Windows OS, MS Office installation, and troubleshooting.

Familiarity with email setup (Gmail/Outlook) and general IT security practices.

Basic networking skills (LAN/Wi-Fi troubleshooting, IP setup, router configuration).

Ability to diagnose and resolve hardware and software issues quickly.

Strong problem-solving skills and a proactive approach to IT maintenance.

Preferred Qualifications:

Diploma/Degree in Computer Science, IT, or a related field.

Certifications (A+, N+, CCNA, or MCP) are a plus but not mandatory.

Experience in corporate IT support is an advantage.

Why Join Us?

Opportunity to work in a dynamic industry involving Custom Clearance, Freight Forwarding, and Transportation services.

A stable, full-time role with hands-on experience in IT management.

A collaborative work environment with room for growth and learning.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Shift:

• Day shift

Work Location: In person