IT Support Engineer

Overview

Position : IT Support Engineer

Location : Pune

Roles & Responsibilities :

1. Provide technical support to end-users via phone, email, or in-person.

2. Diagnose and resolve hardware, software, and network issues.

3. Install, configure, and maintain computer systems, software, and peripherals.

4. Troubleshoot network connectivity issues and resolve any issues related to LAN, WAN, and VPN.

5. Collaborate with other IT team members to implement and maintain IT security measures.

6. Monitor system performance and conduct routine maintenance tasks to ensure optimal operation.

7. Document and maintain records of IT support activities, including troubleshooting steps and solutions provided.

8. Assist in the planning and implementation of IT projects, such as system upgrades and migrations.

9. Stay updated on emerging technologies and trends in the IT industry to provide proactive support and recommendations to clients.

10. Provide training and guidance to end-users on IT-related topics and best practices.

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Shift:

• Day shift

Work Days:

• Monday to Friday

Work Location: In person