Overview
We are hiring for a "IT support Executive" at Arya Gurukul School (CBSE).
Location : Arya Gurukul, B Cabin Road, Nisarg Green, Ambernath East
Experience : 2+ years
Salary : Negotiable
Skill : Fluent English
Install and configure computer applications.
· Monitor and maintain computer networks and configure operating systems.
· Resolve issues related to the network.
· Diagnose, troubleshoot, and resolve issues by asking users about the issues they are facing in a detailed fashion so that they understand the nub of the problems.
· Design computer systems to meet the requirements of their organization or users.
· Should possess the ability to learn and work on changing and emerging technologies.
· Keep track of users’ system issues until they are resolved by adhering to the agreed timelines.
· To resolve complex problems, engineers interact with users through phone, emails or chats and provide unambiguously written instructions or technical manuals.
· Maintain procedural documents and reports. Also maintain document technical knowledge in the knowledge database.
· Follow standard procedures of their organizations to resolve issues by escalating them to the relevant internal departments.
· Follow up with users to make sure their computer systems are functioning properly after troubleshooting.
· Train people on how to use different types of systems.
· Monitor daily performance of technical systems.
· Help companies deploy new software or hardware systems.
· Repairing of Hardware Devices as per the requirement.
MS-CIT and Minimum 1 year Diploma in Hardware and Networking
Job Types: Regular / Permanent, Full-time
Contact: 9321081140
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Provident Fund
Shift:
- Day shift
Ability to commute/relocate:
- Amarnath, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
- IT support: 2 years (Required)
Work Location: In person