IT SRE Engineer II

SUMMARY

As an Engineer II, you will report to the Senior Manager and bring 4 to 7 years of experience as a Site Reliability Engineer (SRE). You will have expertise in open-source tools, telemetry, monitoring, and CI/CD tools such as TFS, Azure DevOps (ADO), and Jenkins, including creating and troubleshooting new build/release pipelines. This role requires flexibility to work in shifts and involves managing Linux systems, cloud environments, automation, and SRE processes while ensuring reliable and secure operations.

PRIMARY RESPONSIBILITIES

• Provide systems support for Linux environments, including server deployment, monitoring, and maintenance.
• Manage cloud infrastructure with at least 2+ years of experience in AWS, OCI, or GCP.
• Utilize Ansible and Ansible Tower for automation (Playbooks, Inventories, Scheduling, Repository Management).
• Work with clustering technologies, server farming techniques, and load-balancing tools such as F5 Big-IP.
• Implement disaster recovery techniques, including backup, restoration, replication strategies, failover, and recovery.
• Use CI/CD tools such as Azure DevOps (ADO) and IaC tools like Terraform to streamline processes.
• Configure and maintain tools like Apache, Samba, FTP, NFS, and LDAP.
• Employ automation technologies for rapid deployment of server builds and software releases.
• Collaborate with teams and stakeholders to guide projects and ensure solution delivery.
• Mentor team members and provide governance and oversight on implementation.
• Demonstrate project management skills and the ability to work overtime when necessary.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

• Strong troubleshooting skills and the ability to learn and adapt to new technologies.
• Excellent communication and collaboration abilities.
• Subject Matter Expertise (SME) in build/release pipelines, automation, and container-as-a-service (CaaS).
• Hands-on experience with automated builds, releases, and deployment processes.
• Knowledge of industry standards for efficient and quality delivery and deployments.
• Experience creating and reviewing deployment plans, scheduling installations, and ensuring smooth upgrades.
• Proficiency in aligning IT security and IT operations teams to maintain safe and secure processes, including DevOps workflows.
• Familiarity with clustering technologies, server farming, and load balancing tools.
• Expertise in disaster recovery methods, including replication strategies and failover techniques.
• Demonstrated leadership in analytical and design activities aligned with organizational standards.