IT Solutions Consultant

Your IT Future, Delivered.

IT Solutions Consultant

With a global team of 5800 IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about Digitalization & AI topic. Our Service Logistics team is continuously expanding. No matter your level of Business Consultant proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #WarehouseManagement #BusinessConsultant

Grow together.

Our core focus is on the timely delivery of projects with great quality, resilience, and cost efficiency, all aimed at ensuring customer satisfaction. As a Business Consultant, you will be responsible for managing business requirement analysis based on business demand, ensuring that the technical specifications align with stakeholder needs.

In addition to requirement analysis, effective stakeholder management and supporting business process improvements are essential responsibilities. You will oversee the translation of business requirements into detailed technical specifications with a strong emphasis on accuracy and completeness, ensuring that all deliverables meet the highest standards of quality.

Following best practices for data integration, logical data modeling, and documentation is crucial to maintain consistency and clarity in project execution. Establishing clear user stories and deliverables, and designing intuitive user interfaces using UI/UX principles will be part of your role. Utilizing tools such as JIRA, Confluence, and Postman to manage tasks and test APIs effectively is also expected.

Effective problem-solving skills, the ability to quickly learn new systems, and the development of basic macros to automate tasks are key to driving successful outcomes. By fostering collaboration and maintaining excellent communication with cross-functional teams, you will ensure that projects are completed on time and within scope.

By fulfilling these responsibilities, you will contribute to the overall success of projects, enhance customer satisfaction, and support the smooth operation of business processes within the organization.

Ready to embark on the journey? Here’s what we are looking for:

As a Business Consultant, having excellent analysis is a huge plus. Very good knowledge of SQL will also be an integral part of this role.

You are a Supply Chain aficionado, therefore you have a good understanding of warehouse management. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Annual Leave: 42 days off apart from Public / National Holidays.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.