IT NOC Support Engineer

Overview

Designation: System Administrator L1/L2
Job Location: Kolshet road, Thane (W)
Job Timing: Rotational Shift (5 days a week) [ 2 days off per week]
Shift timings: (7am to 4pm), (1pm to 10pm), (10.30pm to 7.30am)
Total Experience: 2+ years

Company Profile

AMSYS Group
We pride ourselves on 20 Years of excellence based on the principles of integrity, Honor, and mutual gain. As future decisions are made, we are always keeping in mind the prosperity of the AMSYS Family. Amsys IT Services Pvt Ltd is part of this group based in Mumbai.

Website: http://www.amsysis.com

? Required Skills: (Mandatory)

• Strong English communication skills.
• Patching and Updating Endpoints for Windows devices.
• Troubleshooting with O365 portals and applications.Assisting users with Remote tools. (Team viewer, any desk)
• Basic knowledge of VM (Virtual Machine) and Hyper-V machines.
• Collaborating with 3rd Party Support
• Monitoring & Providing resolutions to Incidents and Problems.
• Knowledge on Windows Servers and Backups, Active Directory.
• VPN installation and Updates about Ticketing tools (Incidents and Problems recording applications/portals)
• Configuration and Setup on SharePoint, One-drive, and user permissions.
• Certifications Required Microsoft Azure / AWS/ VM (Virtual Machines).

? NOC Engineer Job Description
We are seeking an NOC engineer to oversee our networks and computer systems remotely. In this role, you will be responsible for monitoring the performance and capacity of our computer systems, troubleshooting problems, and responding to network issues. You may also be required to configure system hardware and manage system back-ups. To ensure success as an NOC engineer, you should demonstrate advanced knowledge of network deployment and infrastructure, excellent troubleshooting skills, and the ability to work in rotational hours. A skilled NOC Engineer will be able to diagnose and resolve network/Servers/Desktop/Application issues without causing extended downtime of the IT systems.

? NOC Engineer Responsibilities:

• Inspecting IT systems.
• Monitoring the performance and capacity of computer systems.
• Performing regular checks on network hardware and software & patches
• Responding to network alerts and hardware malfunctions.
• Analysing and Troubleshooting errors.
• Tracking and documenting network/server issues and compiling incident reports.
• Responding to user requests and providing training.
• Managing system backups and network.

? NOC Engineer Requirements:

• Bachelor’s degree in computer science, computer engineering, or a similar field
• ITIL Trained or Certified, CCNA/CCNP, MCSE/MCP
• Experience working as a NOC engineer or System Administrator
• Experience deploying, managing, and troubleshooting IT infrastructures.
• Knowledge of server hardware systems.
• Excellent troubleshooting skills.
• Ability to work flexible hours.
• Good written and verbal communication skills.
• Advanced project management skills.
• Ability to work well under pressure

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Shift:

• Rotational shift

Experience:

• total work: 3 years (Required)

Work Location: In person