IT Network Engineer

Overview

Job Title: IT Support - Networking
Location : Dewas

Job Description:

We are seeking an experienced and proactive IT Support professional with a strong background in networking to join our team. The IT Support - Networking role involves providing technical assistance, managing network infrastructure, and resolving connectivity issues to ensure smooth operations of the organization’s network systems.

Key Responsibilities:

• Network Maintenance & Monitoring:
• Monitor and troubleshoot the organization’s network systems, including LAN/WAN, routers, switches, firewalls, and wireless access points.
• Ensure network uptime and minimal disruptions by proactively identifying and addressing network issues.
• Perform regular maintenance tasks, such as updates, patches, and system backups to ensure network security and stability.
• Technical Support:
• Provide tier 1 and tier 2 technical support to internal users for network-related issues (e.g., connectivity, slow speeds, VPN access, etc.).
• Resolve hardware, software, and network issues in a timely manner, escalating more complex issues as needed.
• Maintain a knowledge base of common network issues and solutions for efficient problem resolution.
• Network Configuration & Setup:
• Assist with the installation, configuration, and maintenance of network hardware and software.
• Support the setup of network devices such as routers, switches, modems, and firewalls.
• Configure and manage VPN, remote access, and secure connections for remote workers.
• Security & Troubleshooting:
• Monitor and enforce network security protocols, including setting up firewalls, intrusion detection/prevention systems, and securing Wi-Fi networks.
• Troubleshoot network performance and security issues, including slow speeds, latency, and unauthorized access.
• Perform regular audits and security checks to prevent vulnerabilities and breaches.
• Documentation & Reporting:
• Document network configurations, updates, and changes for future reference and troubleshooting.
• Maintain logs of network issues, resolutions, and network performance metrics.
• Generate reports on network health and issues for management.
• Collaboration & Support:
• Collaborate with other IT teams to ensure the network infrastructure integrates smoothly with other IT systems and services.
• Assist in training end-users on basic network troubleshooting and best practices for connectivity.
• Keep up to date with emerging network technologies and trends to ensure the network infrastructure remains competitive and secure.

Note: Only candidates from Dewas locality will be considered.

Job Types: Full-time, Fresher

Pay: ₹15,977.70 - ₹30,508.34 per month

Benefits:

• Health insurance

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Supplemental Pay:

• Yearly bonus

Work Location: In person