IT Manager(Software, CRM, BMS)

Overview

Job Description:

Quick Details :

Job Title: IT Manager

Experience: 9+ Yrs

Education: B-Tech , Information Technology

Location: Hyderabad

Skill sets :Software, CRM, BMS & Develop RFPs

Key Responsibilities:

Software Management:

1. Evaluate, select, and implement software solutions that align with the organization's requirements and objectives. (Keka, ZOHO, XTen-AV, Tally)

2. Oversee the maintenance, upgrades, and troubleshooting of existing software applications to ensure smooth operations.

3. Provide training and support to the admins, managers and users. Develop training manuals for the same.

4. Domain Management, Website Server Management, Email Management, Server Management, WiFi, Routers, etc.

CRM Management:

5. Lead the implementation, configuration, and customization of the Customer Relationship Management (CRM) system.

6. Work with sales, marketing, and customer support teams to optimize the CRM system's functionality and integration.

7. Provide training and support to users to enhance CRM adoption and efficiency.

Building Management Systems (BMS):

8. Evaluate, select, and develop app for BMS, which includes managing the building’s automated systems, such as HVAC, Lighting and Security.

9. Troubleshoot BMS issues and coordinate with vendors for repairs and upgrades.

Team Management:

10. Coordinate and Supervise IT team responsible for all IT Responsibilities including hardware, software, CRM, and BMS management.

Budgeting and Resource Planning:

11. Collaborate with senior management to develop and manage the IT budget related to IT Department.

12. Identify resource requirements, allocate resources effectively, and optimize cost-efficiency.

Project Management:

13. Develop and execute project plans for software implementations, upgrades, and system integrations.

14. Develop RFPs.

15. Monitor project progress, milestones, and deadlines to ensure timely delivery.

Security and Compliance:

16. Ensure data security and compliance with relevant regulations, including data privacy and industry standards. (One Drive, Domain, Emails, Website, etc)

17. Implement security protocols and disaster recovery plans for software systems and data.

Job Types: Full-time, Regular / Permanent

Salary: ₹60,000.00- ₹65,000.00 per month

Schedule: Day shift

Speak with the employer +91 7799906709

Benefits:

Cell phone reimbursement

Health insurance

Paid sick time

Paid time off

Provident Fund

Gratuity

Job Types: Full-time, Permanent

Pay: ₹60,000.00 - ₹65,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Shift:

• Day shift
• Morning shift

Experience:

• total work: 7 years (Required)

Work Location: In person