IT Manager

Experience & Background:

• 10+ of experience in IT infrastructure management, preferably in a mid-to-large-scale enterprise or a fast-growing startup.
• Experience in handling IT for a 400-800 employee company.
• Prior experience in setting up IT infrastructure from scratch or scaling it significantly.
• Strong vendor management skills for hardware, software, SaaS, and cloud procurement.
• Experience in IT security, compliance, and data protection (ISO 27001 knowledge would be a plus).

Skills & Responsibilities:

• IT Infrastructure & Networking:
• Managing company-wide internet, WiFi, VPNs, and networking equipment.
• Ensuring zero downtime and redundancy planning.
• IT Procurement & Asset Management:
• Procuring and managing laptops, desktops, servers, printers, and accessories.
• Negotiating and managing contracts with IT vendors.
• IT Security & Compliance:
• Managing endpoint security, firewalls, and access controls.
• Ensuring ISO 27001 and other data security compliance standards.
• Helpdesk & Employee Support:
• Setting up an IT support ticketing system (Zoho Desk, etc.).
• Driving quick resolution of employee IT issues.
• SaaS & Software License Management:
• Managing Zoho, AWS, Lead Squared, and other software tools.
• Ensuring cost optimization and license compliance.
• Manage a team of 2-3 members
• Network & Security Engineer (1 person) – Manages WiFi, VPN, firewall, access control, and uptime.
• System Administrator / IT Support Engineer (1-2 persons) – Handles employee device setup, troubleshooting, software installs, and IT support tickets.

3. Preferred Qualifications:

• B.Tech / MCA / MBA (IT or Operations) preferred.
• Certifications like ITIL, CCNA, AWS Certified Solutions Architect, ISO 27001 Lead Auditor are a plus.