IT Manager

Overview

· Provide helpdesk support and resolve problems to the end user's satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk.

· Monitoring daily operations, including server hardware, software, and operating systems

· Modify configurations, utilities, software default settings, etc. for the local workstation.

· Selecting and purchasing new and replacement hardware and software, when necessary

· Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and specialized equipment.

· Install, test, and configure new workstations, peripheral equipment, and software. Maintain inventory of all equipment, software, and software licenses.

· Generating performance reports for operating systems

· Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations

· Evaluating technology risks to develop a network disaster recovery plan and backup procedures

· Remaining up to date with advances in technology and industry best practices

· Report issues to the Service Desk for escalation.

· Assist with onboarding of new users.

· Having Knowledge of Outlook as well.

· Manage Laptop/PC setup and deployment for new employees using standard hardware, images, and software.

Job Type: Full-time

Pay: ?25,000.00 - ?35,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 5 years (Preferred)

Work Location: In person