IT Executive

Overview

Job Summary

The IT Executive will assist in the day-to-day management of the organization’s IT systems, network, and hardware. The role involves supporting IT projects, providing technical assistance to employees, maintaining software and hardware inventories, and ensuring the security and functionality of IT infrastructure.

Key Responsibilities:

• Provide first-level support for technical issues and troubleshooting for staff.
• Assist in maintaining the company’s IT infrastructure, including hardware, software, and network systems.
• Assist with the installation, configuration, and maintenance of computers, printers, and other office equipment.
• Monitor and maintain system performance, ensuring uptime and resolving issues proactively.
• Assist with the management of IT assets, including inventory control and software licensing.
• Help ensure data security and compliance with IT policies and procedures.
• Support the IT team in deploying new software and hardware solutions.
• Collaborate with other departments to assess their IT needs and provide support.
• Assist in creating and updating documentation for IT systems, procedures, and support guides.
• Help perform routine backups and data recovery tasks.
• Monitor helpdesk tickets and ensure timely responses and resolutions to end-user problems.
• Assist with the troubleshooting of network issues, including connectivity and performance problems.
• Experience in working on websites

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
• 6-8 years of experience in an IT support role or similar position.
• Basic knowledge of hardware, software, networking, and IT security principles.
• Familiarity with operating systems (Windows, macOS, Linux) and office productivity software.
• Ability to work effectively both independently and as part of a team.
• Experience with Microsoft Office 365 and cloud services (e.g., Google Workspace, Dropbox).

Job Type: Full-time

Pay: ₹25,000.00 - ₹27,000.00 per month

Shift:

• Day shift

Work Location: In person