
Overview
Job Description: -
· Consulting with IT managers and other departments as required.
· Providing IT assistance to staff and customers.
· Training end-users on hardware functionality and software programs.
· Resolving logged errors in a timely manner.
· Monitoring hardware, software, and system performance metrics.
· Updating computer software. as well as upgrading hardware and systems.
· Maintaining databases and ensuring system security.
· Documenting processes and performing diagnostic tests.
· Keeping track of technological advancements and trends in IT support.
Education:
· A bachelor's degree in BSC IT or similar.
· 1-2 years of experience as an IT support.
· Exceptional ability to provide technical support and resolve queries.
· In-depth knowledge of computer hardware, software, and networks.
· Ability to determine IT needs and train end-users.
· Experience in documenting processes and monitoring performance metrics.
· knowledge of database maintenance and system security.
· Ability to keep up with technical innovation and trends in IT support.
· Exceptional interpersonal and communication skills.
Job Type: Full-time
Pay: ₹17,000.00 - ₹25,000.00 per month
Shift:
- Day shift
Application Deadline: 30/03/2025