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8 Weeks ago

IT Executive

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Banga, Punjab, India
Information Technology
AltF CoWorking

Overview

Job Information

    Department Name

    Operations

    Work Experience

    1-3 years

    Date Opened

    11/13/2024

    Country

    India

    State/Province

    Delhi

    Zip/Postal Code

    110044

    City

    New Delhi

    Industry

    IT Services

    Job Type

    Full time

About Us

AltF is one of the top co-working spaces in India and It is headquartered in Gurgaon. It is spread over 1 Lac sq ft across 10 Locations and is now expanding to PAN India Level to become the biggest in the industry.
Started about 7 years back, it gives the blend of a startup and a growing organization together. AltF has served over 400 businesses so far. It is known to deliver affordable office space to startups and SMBs with a team size of 1-100 members.
Covered by Yourstory, LBB, Iamwire, Inc42 and many other news and media areas for doing amazingly well in the past couple of years.

Job Description

About the Department:
Operations Team is the backbone of the company as management of day to day running of all the centers relies on their shoulders. Their major KRA’s include smooth onboarding and management of clients and taking care of them during their office stay with AltF CoWorking. Other responsibilities include providing ultimate customer and visitor experience during the visit, showing the coworking center. The whole vendor management for smooth running of operations of the center also lies on the department’s shoulder.


Job Role:


  • To support the IT network infra for 10+ Co-working Centers across Delhi NCR.
  • Proactively responsible for identifying and manage L1 & L2 support requirements across all locations.
  • Provide Level-1/2 support and troubleshooting to resolve issues pertaining to all IT infrastructure.
  • Maintaining and administering IT networks, including hardware, software applications and configurations.
  • Troubleshooting, diagnosing and finding solutions to potential network and system issues on daily basis.
  • Conducting regular maintenance tasks, such as installing software patches and performing network upgrades.
  • Responsible and accountable for the smooth running and management of network infrastructure which includes ISP, Switches, Routers, Wireless Controllers, Access Points, Network Printers etc.
  • Communicating and collaborating with third-party vendors that provide services to ensure networks operate as per expectations
  • Act as primary SPOC to address various ADHOC alterations in existing network like laying of cables, making connectors for UTP cables, DVR cables, setting up printers for clients. Also, should support in Devices mounting & unmounting.
  • Assuring seamless internet availability to all over clients in multiple locations.
  • Maintain IT Asset of the organizations as per office guidelines.
  • Ensuring and maintaining connectivity of different networks.
  • Coordination with ISP Vendors in case of any network outage to see the resolution as per agreed SLA.
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes and as the part of preventive maintenance schedules weekly, monthly or as per office guidelines.
  • Should be able to support in supervising the Active/Passive vendor working onsite for setting up AltF new centers.



Requirements

Technologies


  • Working knowledge on Hardware & Networking- Switches, Access Points, WLC, Passive works, L1 & L2 support, Network Printers, Desktops, CCTV, DVR, NVR, Access Controls etc.



Skill Sets


  • L1 & L2 Support
  • Network Troubleshooting and monitoring.
  • Problem solving and analytical thinking
  • Time management skills
  • Proactive approach



Education Qualification: Graduate with Certificate in Hardware & Networking from reputed institutions

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