IT EXECUTIVE

Overview

Job Description – IT Executive (IT Support in Center)

Position: IT Executive (IT Support)
Department: IT
Location:SELAQUI, VIKASNAGAR, DEHRADUN, UTTARAKHAND
Experience: 3-5 years in IT support
Reporting To: CENTER MANAGER

Key Responsibilities:

• Provide technical support for hardware, software, and network-related issues at the center.
• Install, configure, and maintain computer systems, servers, printers, and other IT equipment.
• Troubleshoot system failures, network issues, and software problems to ensure smooth operations.
• Manage and support biometric attendance systems, CCTV, and other security devices.
• Handle IT asset management, including procurement, inventory, and maintenance.
• Ensure timely software updates, antivirus installations, and data security measures.
• Support end-users in resolving IT-related queries and provide training if required.
• Coordinate with external vendors for IT maintenance and service agreements.
• Ensure data backup and recovery procedures are implemented and followed.
• Maintain IT documentation, including system configurations, troubleshooting logs, and reports.

Skills & Competencies:

• Strong knowledge of Windows, Linux, and networking systems.
• Experience in troubleshooting hardware, software, and network issues.
• Knowledge of cloud-based applications, email configurations, and cybersecurity protocols.
• Familiarity with IT asset management and IT service management tools.
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication and interpersonal skills.

Qualifications:

• Bachelor's degree in IT, Computer Science, or a related field (BCA).
• Certifications like CCNA, MCSE, or ITIL are an added advantage.

Preferred Experience:

• Prior experience in IT support, system administration, or helpdesk roles.
• Experience in working with IT infrastructure in corporate or industrial settings.

Job Type: Full-time

Pay: ₹17,000.00 - ₹20,000.00 per month

Shift:

• Day shift

Work Days:

• Monday to Friday

Work Location: In person