IT Engineer

Overview

• Provide technical assistance, advice, and training to users, resolve issues at the tier one level, and escalate issues to the appropriate escalation team.
• Install, configure, and provision computer hardware, software, and peripherals.
• Oversee deployment and maintenance of IT systems, ensuring optimal and reliable operations.
• Manage and maintain company IT assets and systemic inventory.
• Administer corporate telecom/network systems, including topology, configuration, design, and security.d technologies and best practices approaches for our environment.
• Assist with Global IT and Security projects.
• Maintain essential IT operations, including operating systems, security tools, VPN gateways, email systems, laptops, desktops, software, and hardware.
• Procure and manage devices, including laptops and other IT assets.
• Handle IT asset allocations at the time of joinings and exits, both virtually and in-person.
• Create, manage, and deactivate email IDs, user accounts, Office Automation and Security tools.
• Monitor system performance and troubleshoot hardware and software issues.
• Lead IT helpdesk to support employees, ensuring all desktop applications, workstations, and related equipment problems are resolved promptly with limited disruptions.
• Maintain, repair, and upgrade systems and processes, including hardware and software programs.
• Perform data backup and recovery processes.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

• Day shift
• Fixed shift

Experience:

• total work: 3 years (Required)

Work Location: In person

Expected Start Date: 08/03/2025