IT Asset Manager

Location/s: Bengaluru

Relocation supported:Not supported, but internal applications are welcome

Recruiter contact: Supriya Yadavalli

The IT Asset Manager works in a global team to manage software and technology-related hardware within the organization. The function includes planning, monitoring, and recording software licenses and/or hardware assets to ensure compliance with vendor contracts.

The individual will assist in forming procurement strategies to optimize technology spend across the organization. The IT Asset Manager participates to develop and implement procedures, and makes recommendations, for tracking company assets to oversee quality control throughout their lifecycles.

As an interface between the regional business and IT, the IT Asset Manager will work closely with the regional Head of IT and the business to ensure software and hardware needs are understood and addressed from a technology and compliance perspective.

Key Duties And Responsibilities Include

The key elements to the role are Strategy and Planning, Acquisition and Deployment, and Operational Management:

Strategy and Planning

• Establish, refresh or monitor policies and procedures for tracking the state of IT assets, such as software PCs, servers and other devices.
• Explore opportunities for maximizing or exploiting unused or partially used IT assets to achieve full efficiency and ROI from company resources.
• Develop strategies and external relationships to implement plans safe disposal IT assets.
• Participate in evaluation of the asset management process.
• Acquisition and Deployment
• Conduct and report software asset reconciliation and audit activities on a timely basis, including financial, licensing, warranty, and maintenance/support contract information.
• Compare warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement.
• Assist IT Procurement in developing and managing sourcing strategies for the organization.
• Identify opportunities for volume purchasing to obtain price breaks.
• Investigate equipment or software under consideration to determine ROI and total cost of ownership throughout the product lifecycle.
• Define purchasing recommendations that support business goals, in collaboration with senior management and stakeholders.
• Negotiate pricing, terms and conditions of agreements, and warranties of goods and products with key suppliers and vendors.
• Monitor and analyze trends in company spending and inventory control in order to make recommendations for the future, and to identify areas for possible savings and/or asset optimization.
  
  

Operational Management

• Contribute to formulation and implementation of processes and procedures for tracking and analyzing technical and financial data of company software, hardware, and equipment from requisition through retirement.
• Track and maintain copies of software licenses, warranties, maintenance agreements, and vendor contracts.
• Monitor the accuracy of software and hardware serial numbers or identification tags in the configuration management system (CMS) and ensure information is up-to-date, accurate, and auditable.
• Perform inventories and usage monitoring of all IT assets and record all findings, changes and physical location.
• Research industry best practices and recommend improvements to the organization’s practices in order to establish benchmarks for managing IT assets.
• Effectively communicate IT asset management policies, processes and work guidance to IT support teams, stakeholders and staff members in a timely and clear fashion.
• Actively track and provide reports to IT stakeholders information about assets necessary to standardize equipment, lower total costs and make budgetary decisions.
• Generate, distribute, and review relevant management reports.
• Investigate and resolve exceptions and accuracy issues of the CMS repository.
  
  

Key Performance Indicators

• Software asset compliance and utilisation;
• Accuracy and completeness of asset records;
• Customer focus and achievement of service level targets;
• Increased use of automated service management tools to drive process efficiency.
  
  

Essential

Candidate Specification:

• Experience in the use of ITSM tools, particularly ServiceNow and SNOW
• Experience in managing internal software compliance and vendor audits
• Knowledge of software licensing models, terms and conditions
• Experience in hardware asset management and infrastructure services, including purchasing, inventory, stocking and disposal.
• Understanding of budgets, forecasts, procurement, project management and contract management
• Understanding of billing and budgeting processes
  
  

Desirable

• Graduate or equivalent qualification in IT, Information Systems, Accounting, Finance or business-related
• Other relevant professional IT Certifications
• Formal accreditation in ITIL v3 or v4 and/or IT Asset Management
• Experience of using an ITSM system to record and manage work.
• Strong analytical track record; Solid working knowledge of data processing and analysis, with advanced level proficiency in Excel.
• Experience with database management systems, data warehousing, query languages and report generators e.g. Power BI or Tableau
  
  

Personal Attributes

• Passionate about technology and learning.
• Ability to balance demands and priorities and think clearly under pressure.
• Attention to detail and a focus on quality.
• Excellent customer service, communication, and collaboration skills.
• Logical and analytical approach to solving problems.
  
  

We Can Offer (subject To Company’s Policy)

• Agile and safe working environment
• Competitive annual leave and sick leaves
• Group incentive scheme
• Group term life insurance, Workmen’s compensation and Group medical insurance coverage
• Short and Long-term Global employment opportunities
• Global collaboration and knowledge sharing
• Digital Innovation and Transformation
  
  

Equality, diversity and inclusion

We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

Agile working

At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust.

Location(s):

Bengaluru, KA, IN

Contract Type: Permanent

Work Pattern: Full Time

Market: Various

Discipline: Information technology

Job Ref: 8110

Recruiter Contact: Supriya Yadavalli