Noida, Uttar Pradesh, India
Information Technology
Other
McKinsey & Company
Overview
Do you want to work on complex and pressing challenges—the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you’ve come to the right place.
Your Impact
You will provide analytic support to colleagues from all over the world.
In this role, you will receive time-critical requests with a clear analytical focus. You will respond to, research, resolve and track questions received in a timely manner to maximize user productivity. Most of these requests are solved live over the phone or via screen sharing sessions. You will help with requests for problem-solving (e.g., how to merge multiple datasets into one). You will also provide support on complex issues (e.g., building a dashboard using different level of detail calculations). You will advise as to how a task can be resolved quickly and effectively using IT applications. You will measure your success based on how effectively internal employees achieve their goals.
You will demonstrate a high degree of collaboration with regional centers to ensure the timely distribution of knowledge and positive impact on user satisfaction. Additionally, you will contribute to a strong team environment by engaging the assistance of other specialists when appropriate as well as being available to provide assistance to other colleagues.
Your Growth
You will join our Gurugram, India office as part of our global technology team. You'll provide support in an increasingly complex, digital world. As part of a global team, you will collaborate with analysts located in Dusseldorf, Prague, Toronto, Waltham and San Jose.
Knowledge sharing is embedded in our team’s culture as we build off and learn from each other’s expertise.
Your qualifications and skills
- Very strong analytical, conceptual and problem-solving skills
- Outstanding communication and people skills
- Ability to clarify and translate business requirements into scalable solutions
- Efficient collaboration and time management skills
- Very strong customer service attitude and a high level of professionalism
- 2+ years’ experience in a similar role
- In-depth knowledge of Microsoft Excel
- Good understanding of relational databases
- Previous experience with Tableau, Alteryx, PowerBI, R/R-Studio, Python, Jupyter, DataBricks is an advantage
- Superior command of the English language
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