IT Analyst

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Role Summary

We are seeking a motivated ERP Analyst with a solid foundation in Oracle E-Business Suite (R12) Order-to-Cash (OTC) , Contract for services (CFS) processes and hands-on experience in Oracle ERP Fusion. The ideal candidate will have a keen interest in automation and possess technical expertise to streamline and enhance business operations. This role offers an opportunity to work on complex systems, drive process efficiencies, and support end-to-end ERP implementations and enhancements.

Key Responsibilities

• ERP Support and Implementation:
  
  

Provide support for Oracle R12 Order-to-Cash modules, including Accounts Receivable (AR), Order Management (OM), Advanced Pricing, and Shipping. Contract for Services modules like Contracts, Install base and ITC fusion.

• Process Improvement and Automation:
  
  

Identify opportunities to automate recurring tasks and business processes using tools like Oracle Integration Cloud (OIC), RPA solutions, or custom scripting.

Design, test, and deploy automated workflows, ensuring minimal downtime and enhanced accuracy.

• Technical Troubleshooting and Maintenance:
  
  

Diagnose and resolve functional and technical issues related to ERP R12 and Fusion modules.

Collaborate with cross-functional teams to resolve order management and billing discrepancies.

• Data Management and Reporting:
  
  

Develop custom reports and dashboards to support business decision-making.

Ensure data accuracy and integrity across ERP systems.

• Stakeholder Collaboration:
  
  

Work closely with business users to gather requirements and translate them into technical specifications.

Partner with IT teams to deliver efficient solutions and system enhancements.

Experience

Key Qualifications:

Minimum 3 years of hands-on experience with Oracle R12 in the OTC and CFS track.

Exposure to Oracle ERP Fusion

Experience with automation tools (e.g., Oracle Integration Cloud, RPA, or others).

Technical Skills

Strong knowledge of Oracle SQL/PLSQL for troubleshooting and reporting.

Familiarity with Oracle workflows, APIs, and integrations.

Basic understanding of scripting or automation frameworks.

Soft Skills

Analytical mindset with excellent problem-solving skills.

Ability to communicate effectively with technical and non-technical stakeholders.

Self-starter with a willingness to learn and adapt to new technologies.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.