DevOps Engineer

JOB DESCRIPTION

This job description is for the role of Senior Network Engineer / Principal Network Engineer with Aeries, for our preferred client, Constant Contact. In this role, you will be working directly for Constant Contact, as an employee of Aeries.

THE TOP 5 REASONS TO JOIN US

Constant Contact GTC [Global Technology Center]:

In 2021, Constant Contact partnered with Aeries to set up its GTC with an aim of consolidating the former’s global operations in Bengaluru (Bangalore), India; with teams set up in the areas of IT, Engineering, Customer Support, and other General and Administrative functions.

The GTC is a dedicated center, focused on providing best practices, research, support, and training for specific business functions.

About Constant Contact

Constant Contact is a technology product company, headquartered in Waltham, Massachusetts, United States. We are one of the top 2 providers of email marketing, social media marketing, event marketing, and online survey tools.

We support 0.5 million SMBs to grow their businesses by building stronger relationships with their customers, with a wide range of intuitive marketing applications designed to help small businesses and nonprofits expand their customer bases and nurture relationships.

Read about us at https://www.constantcontact.com/about

About Aeries

Aeries is in the business of enabling mid-size technology product companies, to scale and optimize their business. At Aeries, we have unique engagement models with our clients that are collaborative and partnership- centric in nature. One such model is this Global

Technology Center that has been “Purpose Built”

for our partner – Constant Contact.

From a career perspective, the advantages of working within our GTC is that you will be working in an organization that is a virtual

extension of client’s enterprise, including their culture. You will be treated as a Constant Contact employee, directly working, and

delivering on Constant Contact’s business-critical projects.

Read about us at https://aeriestechnology.com/careers/

Job Summary:
As a DevOps Engineer, you will be responsible for implementing and managing our cloud-based data infrastructure using AWS and Snowflake. You will collaborate with engineers, and other stakeholders to design, deploy, and maintain a robust data ecosystem that supports AMP team’s initiatives. Your expertise in DevOps will be crucial in enhancing our pipelines.

Key Responsibilities:

• Infrastructure Management: Design, deploy, and manage AWS cloud infrastructure, ensuring high availability and scalability while adhering to security best practices.
• Pipeline Deployment: Collaborate with IT / engineering teams to deploy and maintain efficient pipelines.
• Information Security: Integrate security controls into all aspects of the data infrastructure, including encryption, access control, and compliance with data protection regulations (e.g., GDPR, HIPAA).
• CI/CD Implementation: Develop and maintain continuous integration and continuous deployment (CI/CD) pipelines for applications and services.
• Support and Troubleshooting: Deploy updates and fixes, provide Level 2 technical support, and perform root cause analysis of production errors to resolve technical issues effectively.
• Tool Development: Build tools to reduce the occurrence of errors and improve the customer experience, and develop software to integrate with internal back-end systems.
• Monitoring and Performance Tuning: Implement monitoring solutions to track data workflows and system performance, proactively identifying and resolving issues.
• Collaboration: Work closely with stakeholders to understand requirements and support initiatives.
• Documentation: Create and maintain documentation for architecture, processes, workflows, and security protocols to ensure knowledge sharing and compliance.

Qualifications:

• Infrastructure Management: Design, deploy, and manage AWS cloud infrastructure, ensuring high availability and scalability while adhering to security best practices.
• Pipeline Deployment: Collaborate with IT / engineering teams to deploy and maintain efficient pipelines.
• Information Security: Integrate security controls into all aspects of the data infrastructure, including encryption, access control, and compliance with data protection regulations (e.g., GDPR, HIPAA).
• CI/CD Implementation: Develop and maintain continuous integration and continuous deployment (CI/CD) pipelines for applications and services.
• Support and Troubleshooting: Deploy updates and fixes, provide Level 2 technical support, and perform root cause analysis of production errors to resolve technical issues effectively.
• Tool Development: Build tools to reduce the occurrence of errors and improve the customer experience, and develop software to integrate with internal back-end systems.
• Monitoring and Performance Tuning: Implement monitoring solutions to track data workflows and system performance, proactively identifying and resolving issues.
• Collaboration: Work closely with stakeholders to understand requirements and support initiatives.
• Documentation: Create and maintain documentation for architecture, processes, workflows, and security protocols to ensure knowledge sharing and compliance.

Preferred Qualifications:

• Experience with data governance and compliance frameworks.
• Familiarity with data visualization tools (e.g., Tableau, Looker).
• Knowledge of machine learning frameworks and concepts is a plus.
• Relevant security certifications (e.g., CISSP, CISM, AWS Certified Security) are a plus.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and continuous learning.
• A collaborative and innovative work environment.
• Flexible work arrangements.

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