Bangalore, Karnataka, India
Finance & Banking
Full-Time
Capgemini
Overview
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Job Description -
At Technical Assistance Center (TAC) organization, you will be joining, as a Customer Support Engineer - Data Center Switching, some of the industry's brightest minds in developing, deploying and supporting today's most advanced Internet technologies.
Required Skill Set :-
Job Description -
At Technical Assistance Center (TAC) organization, you will be joining, as a Customer Support Engineer - Data Center Switching, some of the industry's brightest minds in developing, deploying and supporting today's most advanced Internet technologies.
Required Skill Set :-
- Strong Networking and in-depth knowledge in Cisco Nexus switching and routing technologies- Nexus 9k , 7k, 5k, 3k , 2k etc .
- Proficient with networking tools such as traffic generators (e.g. IXIA), sniffers, packet captures etc.
- Solid experience supporting and configuring medium to large enterprise DC network.
- Troubleshoot product and network problems of high complexity.
- Excellent verbal and written communication skills.
- Network management protocols for example PTP, NTP, DNS, DHCP
- Experienced level knowledge in the areas of: IP internetworking, LAN Switching & IP Routing protocols
- A technical expert providing technical assistance to customers located world-wide, while maintaining the highest levels of customer happiness.
- Assist customers in troubleshooting hardware/software related issues on various cisco Nexus switching platforms.
- Applies analytical skills and technical knowledge to resolve product and network problems of moderate to high complexity.
- Analyse, configure and troubleshoot Core, Distribution, Access layer switches and networks.
- Effectively utilizes the moderate to complex lab setups to recreate and resolve customer found issues
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