About the Role

We're looking for a passionate Senior/Lead ''Data Analyst” with strong expertise in Analysis, SQL, Excel, and data reporting to spearhead our data storytelling initiatives. You'll be responsible for transforming raw data into actionable insights that empower stakeholders across the organization to make data-driven decisions.

Your Key Responsibilities

• Lead the design and development of insightful dashboards and reports, focusing on user experience and clear communication of key metrics.
• Translate complex data analysis into compelling narratives that resonate with a non-technical audience.
• Design and automate reports and dashboards using Excel, CRMA, and other reporting platforms.
• Build, modify, and manage Recipes in Salesforce CRM Analytics (CRMA) to transform data.
• Work with cross-functional teams to understand data needs and deliver insightful analytics.
• Provide data-driven recommendations to support business strategy and performance improvement.
• Ensure data accuracy and consistency across all reporting and analytics tools.
• Partner with business stakeholders to identify critical questions and translate them into actionable data projects.
• Champion a data-driven culture by collaborating with cross-functional teams and fostering an environment of data exploration and utilization.

What To Bring

• Minimum 6+ years of experience in Data Analyst or similar role
• Proven track record of successfully translating data into actionable insights that drive business decisions.
• Proficiency in SQL for querying, data manipulation, and analysis.
• Leverage SQL and Python to extract, clean, and analyse data from various sources.
• Advanced Excel skills, including pivot tables, formulas, and data visualization.
• Exposure to data visualization tools (e.g., Power BI) to create clear and impactful dashboards and reports.
• Excellent communication skills to translate complex data into business-friendly insights.
• Collaborative and results-oriented with a passion for data storytelling.

Good to Have:

• Experience with cloud-based data platforms (e.g., Azure).
• Familiarity with Salesforce ecosystem and data architecture.
• Familiarity with Salesforce CRM Analytics (CRMA) – ability to build and maintain Recipes.
• Knowledge of data warehousing concepts and tools.