Consultant/Senior Consultant (Project Manager/Scrum Master)

Job Summary

We are seeking a highly skilled Consultants and Sr. Consultant with 7 to 12 years of experience in Scrum and CX-Scrum Master / Project management. The ideal candidate will have a strong background in Cards and Payments domain or BSF domain. This hybrid role requires a proactive individual who can drive project success and enhance customer experience.

Responsibilities

• Lead Scrum teams to deliver high-quality software solutions.

• Oversee the implementation of Scrum practices and ensure adherence to Agile methodologies.

• Collaborate with stakeholders to gather requirements and ensure alignment with project goals.

• Proficient and experience in managing projects.

• Project management skills

• Proven track record of IT delivery across numerous large projects

• Co-ordination of activities across multiple IT teams in multiple locations and time zones

• Experience of managing development of enterprise application using Agile methodology.

• Strong understanding of stakeholder management, within the business and IT

• Strong risk management skills

• Excellent communication skills

• Negotiation Skills

• Ensure projects/production incidents are completed to the client's deadlines and specifications.

• This involves organizing and managing the plan which is quite critical.

• Coordinating, preparing scheduling for Fire Fighters on roster basis.

• Constant coordination and communication with the customers/clients.

• Allocation of incidents to the right team members.

• Prioritise the incidents.

• Coordinate with the POD Lead and report the status at regular intervals.

• Project Management tool – Clarity

• Facilitate meetings to drive out tasks, dependencies, risks, and mitigations from business and IT stakeholders

• Understanding of Credit Risk principles.

• Handling the scrum projects with Jira, scrum ceremonies and delivery

• Keeping track of budget and schedule for the project lifecycle

• Manage monitor and report progress, issues, and dependencies, risks to the global program management, internal stakeholders and steering committees.

Qualifications

• Must have extensive experience in either Project Management or Scrum and CX-Scrum Master.

• Should possess strong domain knowledge in BFS domain preferably in Cards and Payments.

• Should be proficient in Agile methodologies and best practices.

• Must have a proven track record of successful project delivery.

• Should be able to work effectively in a hybrid work model.

• Must be detail-oriented and highly organized.

• Should have strong problem-solving skills.

• Must have a customer-centric approach.

• Must be able to work independently and as part of a team.

• Strong technical aptitude

• Willing to work in shifts based on the project need.

• Maintain a good rapport with stakeholders and delivery teams

• PMP/PMI-ACP or equivalent Certification

• Certified Scrum master or equivalent certification on Scrum master

• Proven record of managing complex IT projects.

• Proven ability to work across regions whilst maintaining a global perspective.