Cloud Engineer I

Cloud Engineer I

Bangalore, India

The Opportunity:

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.

The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.

For more information about Anthology and our career opportunities, please visit www.anthology.com.

Primary responsibilities will include:

• Installing and managing central computing systems & servers and their associated operating systems
• Diagnosing, troubleshooting, and resolving complex cloud-related issues, including infrastructure problems, Citrix issues, application performance issues, and security-related incidents
• Using monitoring tools (e.g., Azure Monitor, Application Insights) to identify potential issues, performance bottlenecks, and inefficiencies within Azure resources
• Investigating root causes of issues, providing detailed post-incident reports, and suggesting proactive measures to prevent reoccurrence
• Assisting with the deployment, configuration, and support of Azure services, including Virtual Machines, App Services, SQL Database, and Azure Functions
• Analyzing Azure infrastructure performance and recommending improvements for cost, performance, and security
• Working closely with SRE, Developers, and Operations teams to ensure seamless cloud operations and to drive improvements based on support insights
• Providing documentation to guide operations personnel in the day-to-day functions associated with hardware and operating systems environments
• Planning and implementing OS/software upgrades

The Candidate:

Required skills/qualifications:

• 2-4 years of hands-on experience in deploying, and managing applications and infrastructure on Microsoft Azure and Microsoft windows administration
• Proficient knowledge in deploying and managing Azure environment
• Proficient knowledge in Installing and Administration of MS Windows 2019/2022 Server
• Familiar with Installation/Administration of IIS
• Familiar with DNS concepts
• Familiar with Networking - TCP/IP
• Familiar with Microsoft Exchange Server
• Familiar with Citrix XenApp / Windows Terminal Server
• Familiar with Installation/Administration of SQL Server 2019/2022
• Extensive knowledge of File and Printer Sharing and Active Directory
• User access management
• Network troubleshooting and diagnostics
• Usage of monitoring and performance analysis tools
• Proficiency with PowerShell, Azure CLI, or similar scripting languages for automation and troubleshooting will be added advantage
• Incident, Problem and Change Management processes
• Fluency in written and spoken English

Preferred skills/qualifications:

• Microsoft Azure Administrator Associate
• Microsoft Certified Professional with current Microsoft Technologies
• ITIL V3

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.