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4 Weeks ago

Cloud Engineer

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Bangalore, Karnataka, India
Information Technology
Full-Time
Cognizant

Overview

Job Summary

We are seeking a skilled Cloud Engineer with 3 to 6 years of experience to join our team. The ideal candidate will have expertise in O365 Encryption MSExchangeOnlineAdministration MSExchangeAdmin M365-Messaging M365 Messaging Migration and Design & Implement Messaging Services. This role requires domain experience in Service Desk. The work model is hybrid with day shifts and no travel required.

Responsibilities

  • Manage and maintain O365 encryption to ensure secure communication and data protection.
  • Oversee MSExchangeOnlineAdministration to ensure smooth and efficient email operations.
  • Provide support for MSExchangeAdmin to maintain the health and performance of the messaging environment.
  • Implement and manage M365-Messaging to ensure reliable and efficient messaging services.
  • Lead M365 Messaging Migration projects to ensure seamless transitions and minimal disruption.
  • Design and implement messaging services to meet the needs of the organization.
  • Collaborate with the Service Desk team to resolve messaging-related issues promptly.
  • Monitor and optimize the performance of messaging systems to ensure high availability and reliability.
  • Develop and maintain documentation for messaging systems and procedures.
  • Provide technical support and guidance to end-users and other IT staff.
  • Stay updated with the latest trends and best practices in cloud and messaging technologies.
  • Ensure compliance with organizational policies and industry regulations.
  • Contribute to the continuous improvement of messaging services and processes.

Qualifications

  • Possess strong expertise in O365 Encryption MSExchangeOnlineAdministration and MSExchangeAdmin.
  • Have experience in M365-Messaging and M365 Messaging Migration.
  • Demonstrate proficiency in designing and implementing messaging services.
  • Have a solid understanding of Service Desk operations and processes.
  • Show excellent problem-solving and troubleshooting skills.
  • Exhibit strong communication and collaboration abilities.
  • Be able to work effectively in a hybrid work model.
  • Have a proactive approach to learning and staying updated with new technologies.
  • Display a commitment to delivering high-quality services and solutions.
  • Be detail-oriented and capable of managing multiple tasks simultaneously.
  • Show a strong sense of responsibility and accountability.
  • Demonstrate the ability to work independently and as part of a team.
  • Have a customer-focused mindset and a dedication to providing excellent support.

Certifications Required

Microsoft Certified: Messaging Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert
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