Business Analyst / Team Lead

Overview

Job Description: Business Analyst with Technical Knowledge and Client Coordination Skills

Position Title: Business Analyst (BA)
Location: Kochi
Employment Type: Full Time
Experience Level: 2+

Job Overview

We are seeking a dynamic and detail-oriented Business Analyst with a strong blend of technical expertise and exceptional client coordination skills. In this role, you will act as a bridge between our clients and technical teams, ensuring clear communication, precise requirement gathering, and the successful delivery of projects.

Key Responsibilities

• Requirement Analysis
• Gather, document, and analyze business requirements from clients and stakeholders.
• Translate business needs into functional and technical specifications.
• Conduct gap analysis and feasibility studies for project proposals.
• Technical Understanding
• Collaborate with development teams to design technical solutions aligned with business goals.
• Interpret and communicate technical concepts to non-technical stakeholders.
• Assist in the preparation of technical documentation, including process flows, wireframes, and user stories.
• Client Coordination
• Act as the primary point of contact for client communication throughout the project lifecycle.
• Facilitate regular meetings to discuss project status, updates, and roadblocks.
• Build and maintain strong relationships with clients, ensuring high levels of satisfaction.
• Project Support
• Work closely with project managers to track project timelines, milestones, and deliverables.
• Support testing and quality assurance efforts by validating requirements and participating in UAT (User Acceptance Testing).
• Provide post-implementation support and gather feedback for continuous improvement.

Skills & Qualifications

Mandatory Skills:

• Strong analytical and problem-solving abilities.
• Knowledge of technical concepts such as APIs, databases, system architecture, and software development lifecycles.
• Proficiency in tools like JIRA, Confluence, or similar project management tools.
• Excellent verbal and written communication skills.
• Ability to manage multiple stakeholders and prioritize competing demands.

Preferred Skills:

• Familiarity with programming languages or data analysis tools.
• Knowledge of Agile or Scrum methodologies.
• Hands-on experience with tools like SQL, Tableau, or Power BI.

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• years of experience as a Business Analyst or in a similar role.
• Certifications such as CBAP, CCBA, or Agile BA (preferred but not mandatory).

Why Join Us?

• Opportunity to work on cutting-edge projects with a diverse client base.
• Collaborative and inclusive work environment.
• Professional growth and learning opportunities.
• Competitive compensation and benefits.

Application Process
If you are passionate about bridging the gap between business and technology and have a knack for client coordination, we would love to hear from you! Apply now with your updated resume and a cover letter detailing your relevant experience.

Job Types: Full-time, Permanent

Pay: From ?35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Monday to Friday

Supplemental Pay:

• Joining bonus
• Overtime pay
• Yearly bonus

Education:

• Master's (Preferred)

Work Location: In person

Application Deadline: 21/01/2025
Expected Start Date: 16/01/2025