Business Analyst/coordinator

Overview

We are seeking a Business Analyst with expertise in service-based projects and Product based Projects to join our team. The ideal candidate will be responsible for gathering requirements, analyzing business processes, and collaborating with stakeholders to deliver successful project outcomes. This role requires a strong understanding of IT services, excellent communication skills, and the ability to translate business needs into actionable requirements.

Key Responsibilities:

• Gather and analyze business requirements for service-based projects.
• Work closely with clients and stakeholders to define project scope, objectives, and deliverables.
• Document business processes, workflows, and functional requirements.
• Create detailed BRD (Business Requirement Document), FRD (Functional Requirement Document), and user stories.
• Collaborate with development and QA teams to ensure requirements are properly implemented.
• Assist in process improvement, risk assessment, and impact analysis.
• Conduct market research and competitor analysis to enhance service offerings.
• Facilitate meetings, presentations, and stakeholder discussions.
• Support project planning, estimation, and tracking to ensure timely delivery.
• Stay updated with industry trends, tools, and best practices in business analysis.

Requirements:

✅ 2-5 years of experience as a Business Analyst in service-based projects.
✅ Strong understanding of SDLC, Agile, and Waterfall methodologies.
✅ Experience in creating wireframes, flowcharts, and process diagrams.
✅ Hands-on experience with tools like JIRA, Confluence, Visio, or Figma.
✅ Excellent analytical, problem-solving, and documentation skills.
✅ Strong communication skills to interact with clients, developers, and stakeholders.
✅ Ability to manage multiple projects and prioritize tasks effectively.

Preferred Qualifications:

• Bachelor’s/Master’s degree in Business Administration, IT, or a related field.
• Experience in IT services, SaaS, or consulting projects.
• CBAP, CCBA, or PMI-PBA certification is a plus.
• Knowledge of data analysis, SQL, and reporting tools is an advantage.

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹1,000,000.00 per year

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Monday to Friday
• Morning shift
• Weekend availability

Work Location: In person