Business Analyst

Role - Business Analyst.
Experience- 3+ Years.
Location- Bangalore.

About MarketStar
In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!

What will You do?

• Analyze performance data to identify trends, patterns, and opportunities for improvements.
• Offer guidance on selecting the most impactful business metrics to drive positive business outcomes.
• Develop and maintain dashboards, reports, and data visualizations to track key performance indicators (KPIs) and monitor sales performance.
• Conduct ad-hoc analysis to support business initiatives, such as market research, competitive analysis, and customer segmentation.
• Partner with sales leaders and account managers to understand business needs and develop actionable insights and recommendations.
• Create weekly newsletters for the leadership.
• Vendor benchmarking and scoring.
• Create RFPs and related documentation.
• Perform regular gap analysis on all vendor contracts.
• Creating business review decks and presenting to the leadership team.
• Vendor invoice process standardization and adherence check.
• Location research for RFPs and other program set-up / expansion.
• Research on industry best practices and present to the leadership team.
• Manager vendor rate cards and maintain confidentiality.
• Identify opportunities for process improvement and automation to increase efficiency and effectiveness in sales operations.
• Communicate findings and recommendations to stakeholders through presentations, reports, and data-driven insights.
• Stay up-to-date on industry trends, best practices, and emerging technologies related to sales analytics and business intelligence.

What will You need to Succeed?

• Strong analytical skills with the ability to collect, organize, analyze, and interpret large datasets.
• Excellent communication and presentation skills, with the ability to effectively communicate complex ideas and findings to both technical and non-technical audiences.
• Strong problem-solving skills with a proactive and results-oriented mindset.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Qualifications:

• Bachelor's degree in Business, Economics, Statistics, Mathematics, Computer Science, or a related field. Master's degree preferred.
• Proficiency in SQL, Excel, and data visualization tools such as Tableau and Power BI.
• 3+ years of experience in business analysis, sales operations, or a related field, preferably in a technology or B2B sales environment.

Must Have Skills:

• Market Research.
• Data analysis & insights.
• Good communication.
• Understanding of the Outsourcing ecosystem.

What’s in it for you?
Constant Learning and an entrepreneurial growth mindset. Employee centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Wellbeing sessions, real time grievance redressal and work flexibility.

We are a people-first organization with policies and process that help you bring the best version of yourself into work including fast track growth for high potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

If You're up for this position, hit the Apply Now Button!