Overview
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
SUMMARY
The mission of the HEC delivery organization in the ambit of the Enterprise Cloud Services (ECS) Unit is to run the HANA Enterprise Cloud and drive SAP HANA adoption and scale; provide Enterprise-class cloud offering for mission-critical operations; and run real-time cloud platform, infrastructure, and managed services, focusing on fast time-to-value at reduced cost and risk.
The Project and Program Office as part of the CDM organization has the following priorities:
- Manage system landscapes, provisioning, upgrades & migrations.
- Perform project management for all HEC Delivery Projects.
- Act as the main interface to the customer project team to ensure effective communication.
These priorities are transferred into the CDM Organization to support the accelerated SAP HANA Cloud growth and adoption goals, and to ensure that SAP customers have an effective & secure way to move into the HANA Enterprise Cloud Adv. Edition, Private Cloud Edition, and others.
THE ROLE
- You are a key contact for all topics around HEC technology to ensure a smooth move to the SAP HANA system landscape in the cloud.
- Implementation and migration of different solutions and technologies including the design, configuration, and operation of the solution landscape with the newest technologies, products, and innovations.
- The ECS PL manages the provisioning and upgrades of system landscapes in the Private Cloud Enterprise and HANA Enterprise Cloud
- This role serves as an interface between the RISE Sales/Engagement and the ECS Technical experts.
- Ability to work under pressure and constantly add value to customers and within the organization.
- Collaborate with different teams from within the ECS organization and outside to ensure excellent customer satisfaction; this includes interfacing with customers.
- Steering partners/system integrators on an operational level during onboarding projects.
- Acting as the Trusted Advisor towards our customers during the Onboarding/Migration phase.
ROLE REQUIREMENTS
- Bachelor’s degree or higher in Computer Science, or related fields.
- 5+ years of experience in managing/ running landscape provisioning, installation, migration, and release upgrades.
- 3 + years of experience with SAP Basis, S4HANA migration/conversion.
- 3 + Years of experience with Project Management.
- Minimum 3 years of experience in a customer-facing role and have excellent command of de-escalating critical situations.
- Experience in working with cross-cultural teams or individuals.
Preferred skills
- Good understanding of SAP Next Generation solutions and services (S4HANA Cloud, Analytics, SCP, Cloud, Mobility, HANA, Sybase).
- Hyperscalers basic knowledge (Azure, AWS or GCP).
- Project Management Certification is good to have.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 398870 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
