Associate Director, IT Technical Lead (Software Asset Management Technical Service)

Job Description

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.
  
  

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our companys’ IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

The SAM Technical Lead will be part of the center led Software Asset Management Service to ensure compliant, cost effective and efficient utilization of software in partnerships with Software Owners across our company. The position will manage the overall SAM Tool administration including maintenance and reporting to include inventory, ad hoc audits, and periodic audits to ensure compliance. The position will also lead a team of analysts focused on data capture and ingestion, data management, and reporting.

The position acts as the key leader within the SAM Service to ensure the alignment and maturity development of overall SAM tool and data capabilities within the enterprise. Further, this role provides an initial point of escalation point for any technical issues that arise from day-to-day management of the SAM service data, including, but limited to, prioritizing the analyst team’s activities.

Our company is driving a multi-year IT transformation that requires an operationally and technically focused SAM Service to support the effective utilization of third-party software as underpinning technologies in support of our broader overall IT initiatives of moving to the cloud, data and analytics and an agile product team centric operating mode as key elements of the IT change.

In addition, this role is expected to work as an advocate and expand the utilization of SAM services and data as a foundational element within IT to deliver breakthrough results, driving overall innovation and automation.

This position operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities through the efficient management of software products. We collaborate internationally to deliver the services and solutions that enables the commercialization of our medicines, vaccines, and Animal Health products.

What Will You Do In This Role

• Explore opportunities with various IT Teams (ITRMS, C&IT, GEUS, etc.), to implement enterprise-wide technologies to assist with ITAM
• Continually evaluate the current ITAM tools capability relative to others internally or within the marketplace
• Research opportunities to standardize software products across the organization to reduce the cost of software assets
• Supports the build and maintenance of the software catalog via integrations with the ITAM tool
• Continuously evaluate existing IT tools and platforms that can either be integrated into the ITAM tool to enhance the data within the target systems
• Coordination with IT & Business stakeholder owners to understand who the ITAM tool can better meet our company’s needs
• Selects and manages all the systems, tools and processes that are required to deliver software license management services
• Act as a liaison with other teams providing data and insights
• Supports the creation and maintenance of technical documentation for the ITAM tool (e.g., tool architecture, user guides)
• Responsible for generating ad hoc reports, queries from ITAM Tool
• Ensures that inventories are kept up to date
• Tracks and monitors the creation, maintenance, and decommissioning of Technology assets to ensure ITAM tool reports are complete and accurate
• Support software inventory, license compliance calculation, reclamation, and optimization efforts
• Supports the systematic gathering of additional inventory, license, deployment, or entitlement data so that license compliance be calculated
  
  

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Hybrid

Shift

Valid Driving License

Hazardous Material(s)

Job Posting End Date

04/21/2025

• A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
  
  

Requisition ID R333921