Associate Director- Business Analyst

Acuity Knowledge Partners

Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry experts, combined with proprietary technology, supports more than 600 financial institutions and consulting companies to operate more efficiently and unlock their human capital, driving revenue higher and transforming operations. Acuity is headquartered in London and operates from 10 locations worldwide.

The company fosters a diverse, equitable and inclusive work environment, nurturing talent, regardless of race, gender, ethnicity or sexual orientation.

Acuity was established as a separate business from Moody’s Corporation in 2019, following its acquisition by Equistone Partners Europe (Equistone). In January 2023, funds advised by global private equity firm Permira acquired a majority stake in the business from Equistone, which remains invested as a minority shareholder.

For more information, visit www.acuitykp.com

Position Title- Director

Experience Level- 8+yrs

Department-IT

Location- Gurgaon

Job Summary

We are seeking a highly experienced Senior Business Analyst to play a critical role in our global ERP Oracle Fusion implementation, along with Salesforce, Darwinbox, payroll systems, and Power BI integration. The ideal candidate will work closely with business stakeholders, technology teams, and implementation partners to ensure that business requirements are effectively captured, analysed, and translated into functional specifications.

The Senior Business Analyst will facilitate business process improvements, support system configuration and testing, and drive change management efforts to ensure successful adoption of new enterprise systems. The role requires a deep understanding of ERP, CRM, HRMS, and analytics tools, along with strong analytical, communication, and problem-solving skills.

Key Responsibilities

• Business Analysis & Requirements Gathering
• Collaborate with key stakeholders across finance, HR, sales, supply chain, and IT to gather, document, and validate business requirements.
• Translate business needs into clear and concise functional specifications for ERP Oracle Fusion, Salesforce, Darwinbox, Payroll, and Power BI solutions.
• Facilitate workshops and interviews to define current and future business processes, identifying gaps and opportunities for improvement.
• Work closely with developers, solution architects, and implementation partners to ensure requirements are accurately implemented.
  
  

Solution Design & System Implementation

• Assist in defining system configurations, workflows, and user access requirements to support business operations.
• Collaborate with technical teams to design integrations between ERP, CRM, HRMS, and other enterprise applications.
• Support data migration efforts, ensuring accuracy, consistency, and completeness of critical business data.
• Provide expertise in best practices for ERP, CRM, and payroll system implementations, optimising system capabilities to meet business objectives.
  
  

Testing & Quality Assurance

• Develop and execute test plans, test cases, and scripts to validate system functionality and business process alignment.
• Facilitate User Acceptance Testing (UAT), working with stakeholders to resolve defects and issues.
• Ensure compliance with internal controls, data security policies, and industry best practices.
  
  

Change Management & Training

• Support change management efforts by communicating system updates, process changes, and benefits to end users.
• Develop training materials and conduct system training sessions for various business units.
• Act as a liaison between business teams and IT, ensuring smooth transition and adoption of new systems.
  
  

Reporting & Data Analytics

• Assist in designing and generating reports/dashboards using Power BI, ensuring key performance indicators (KPIs) are effectively tracked.
• Provide insights and recommendations based on data analytics to drive business decisions.
• Support ad-hoc reporting needs and system enhancements. Project Coordination & Continuous Improvement
• Work alongside project managers to ensure timely delivery of project milestones and business requirements.
• Identify and mitigate risks associated with ERP, CRM, and HRMS implementations.
• Continuously assess system performance and propose enhancements to improve efficiency and effectiveness.
  
  

Key Competencies

• Ability to break down complex business challenges and develop effective solutions.
• Ability to interact with executives, business users, and technical teams effectively.
• Expertise in modelling business processes using tools like Visio, Lucidchart, or BPMN.
• Understanding of enterprise system architectures, integrations, and cloud-based solutions.
• Ability to work in cross-functional teams and manage priorities effectively.
• Ensuring precise documentation, testing, and reporting of business requirements.
• Ability to navigate organisational change and drive user adoption.
  
  

Preferred Experience

• 8+ years of experience as a Business Analyst, with at least 5 years in ERP (Oracle Fusion preferred), CRM (Salesforce), or HRMS (Darwinbox, Payroll systems) implementations.
• Proven experience in global enterprise system implementations in a multi-country environment.
• Strong understanding of finance, HR, supply chain, payroll, and sales business processes.
• Hands-on experience in data migration, system integrations, and process automation.
• Experience with Power BI reporting and analytics is a strong plus.
• Familiarity with Agile, Scrum, or Waterfall project methodologies.
  
  

Preferred Qualifications:

• Bachelor’s degree in Business, Information Systems, Finance, HR, or a related field.
• Certified Business Analysis Professional (CBAP) or PMI-PBA is a plus
• Certifications in Oracle Fusion ERP, Salesforce, Darwinbox, or Power BI are highly desirable.
• Advanced SQL knowledge for querying databases is an added advantage.
• Experience using Microsoft Azure DevOps is an added advantage.