
Overview
- Directing analysis and discussions to elicit targeted business requirements that are fit for purpose
- Prepare comprehensive business requirements documents that meet the needs of business stakeholders and achieve operational best practice
- Review and dissect ‘As Is’ process and establish necessary changes required to ensure optimal ‘To Be’ processes are defined
- Define and manage plan to ensure deliverables are completed within agreed time frames and are in accordance with agreed client specifications
- Identify Risks, Issues, and Assumptions & Dependencies to the Project Manager with mitigating actions where applicable
- Actively support Technical Analysts in the completion of technical specifications and participate in solution design
- Support all stages of testing such that the implemented solution reflects all of the agreed requirements and support defect management and any change requests that may emerge
- Provide input into development of training needs, procedures and business readiness plans to ensure smooth implementation
- In co-ordination with the Project Manager, manage post implementation support to minimise disruption to the business
- Diligently follow-up any outstanding issues with business users or IT developers to ensure that projects and change initiatives are closed out promptly
- Drive business improvements through visibility of ongoing quality issues and initiatives
- Min 6 Mo - 1 years Business Analysis experience
- Excellent written and verbal communication skills
- Strong analytical and problem-solving skills
- Strong facilitation and presentation skills
- Good organisation and planning skills
- Thorough knowledge of best practice administration processes and procedures is desirable
- Thorough knowledge of client and regulatory requirements and operational frameworks.is desirable
- Tertiary qualifications in IT, Business or a related discipline
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.
By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.