Advisory Software Engineer

Overview

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.

Job Description: Join Pitney Bowes as an Advisory Software Engineer
Years of experience: 4-8 Years
Job Location – Pune/Noida

Overview
A strong experience with Genesys Cloud platform development or a similar platform. Proficiency in JavaScript/Node.js, knowledge of REST APIs, familiarity with cloud platforms like AWS, and the ability to design and architect customer interaction solutions using Genesys Cloud features, often including integration with other systems like CRM or data platforms; experience with telephony systems and concepts is also beneficial.

Skills required-

Expertise in JavaScript/Node.js for building cloud-based applications

Understanding of RESTful web services and API integration

Familiarity with cloud platforms like AWS, Azure, or GCP

Experience with Git version control system

Knowledge of CI/CD pipelines

Strong analytical and problem-solving abilities

Excellent communication and collaboration skills to work with cross-functional teams

Ability to translate business requirements into technical solutions

Knowledge of telephony protocols and concepts

Experience with database management (SQL)

Roles and Responsibilities-

Developing call center applications and integrations.

Designing and implementing call flow logic within call center application.

Integrating call center application with other systems like CRM or ERP.

Maintaining and updating existing call center applications.

Troubleshooting technical issues related to call center functionality.

Contributing to the overall architecture and design of call center solutions.

The Team
Pitney Bowes, a global technology company, provides shipping & mailing solutions powering billions of physical and digital transactions in the connected and borderless world of commerce. Helping clients achieve their greatest commerce potential are Pitney Bowes' 12,000+ passionate employees around the world, our relentless pursuit of innovation with over 2,300 active patents, and our focus on clients, who are at the center of all that we do - from small businesses to 90% of the Fortune 500.

Watch the videos below for more information on Life at Pitney Bowes
Pitney Bowes All Stars - https://www.youtube.com/watch?v=yAkQohdWhJM&feature=youtu.be
Diversity & Inclusion: https://www.youtube.com/watch?v=ysmaqAgRqyQ&t=1s
COVID Care: https://www.youtube.com/watch?v=d8JjFlyaAhs&t=14s
Craftsmen of Commerce - https://www.youtube.com/watch?v=yAD4o82To4M
Who we are- https://www.youtube.com/watch?v=DDHx_0OV6D4&list=PL06B89F1DD8A5475A
Pitney Bowes India 10 years journey- https://www.youtube.com/watch?v=3fkhfGyufEQ
Life at Pitney Bowes- https://www.youtube.com/watch?v=b6sqC1w_cGk
Pitney Bowes Diversity- https://www.youtube.com/watch?v=osYLqcU2JsQ

We will:

• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally ( P B Live Well )

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.

All interested individuals must apply online.